Terms of service

Welcome to Silverage Jewelry! By accessing or purchasing from our website, you agree to abide by the following Terms of Service. Please review these terms carefully as they outline your rights and responsibilities when using our website and services.


1. General Terms

  • By using this website, you confirm that you are at least 18 years old, or you have the consent of a legal guardian.
  • We reserve the right to modify these Terms of Service at any time. Updates will be posted on this page, and continued use of our site implies acceptance of any changes.

2. Product Information and Availability

  • Product Descriptions: We strive to describe all items accurately. However, slight variations may occur, especially with handmade items.
  • Availability: Product availability is subject to change without notice. We reserve the right to limit quantities, discontinue products, or make adjustments based on demand.

3. Pricing and Payment

  • Pricing: All prices are listed in [currency, e.g., GBP] and are subject to change. Taxes are calculated at checkout based on your location.
  • Payment: We accept major credit cards, debit cards, and other approved payment methods. Payments must be received in full before an order is processed.
  • Discounts & Promotions: Discounts and promotions cannot be combined unless specified. Promo codes must be applied at checkout and cannot be added after a purchase is completed.

4. Shipping and Delivery

  • Domestic & International Shipping: Our Shipping Policy provides detailed information on our domestic and international shipping options, rates, and times.
  • Shipping Delays: While we aim for timely delivery, Silverage is not responsible for delays due to customs, weather, or other unforeseen circumstances.
  • Customs & Duties: International orders may incur customs fees, which are the buyer’s responsibility.

5. Returns and Exchanges

  • Return Policy: Items may be returned within 14 days of receipt for a refund or exchange. Products must be unworn, in their original packaging, and accompanied by proof of purchase. Custom and personalized items are non-returnable.
  • Return Shipping: Customers are responsible for return shipping costs, except in cases of defect or error on our part.
  • Refund Processing: Once received and inspected, refunds will be processed to the original payment method. Please allow [number] days for processing.

6. Warranty and Repairs

  • Warranty: We offer a 14-day warranty for manufacturing defects. This does not cover wear and tear, accidental damage, or improper handling.
  • Repair Services: For out-of-warranty repairs, please contact us for a quote. We reserve the right to refuse repair requests for items not originally purchased from Silverage.

7. Intellectual Property

  • All content on this website, including images, logos, and product descriptions, is the property of Silverage Jewelry. Unauthorized use, reproduction, or distribution is prohibited without express written consent.

8. Privacy Policy

  • Your privacy is important to us. Please review our [Privacy Policy link] for details on how we collect, use, and protect your information.

9. Limitation of Liability

  • Silverage is not liable for any direct, indirect, or incidental damages arising from the use of our products or website. In no event shall our liability exceed the amount paid by the customer for the specific item in question.

10. Governing Law

  • These Terms of Service shall be governed by the laws of United Kingdom, without regard to its conflict of law principles.

11. Contact Us

If you have questions or need further assistance, please contact us at:

5 Aldermans Hill Palmers Green, N13 4YD

Contact : 020 3802 6870 

Email: silverage.official@gmail.com